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Annuncio Help Desk

For a world-leading multinational company in the field of Animal Intelligence we are searching for a Help Desk Operator.

The resource will be included as Help Desk and will take care of:

• provide customers with technical assistance and advice regarding the devices

• provide telephone and online support to: technicians, installers, commercials

• interface with the headquarter

Availability to work full time is required.

The minimum requirements are:

• English level C1

• Second language among: French / Spanish / German level C1

• IT skills:

-      LAN DHCP/Static IP Network configurations troubleshooting and scanning.

-      Remote assistance in Installing Hardware and Software via PC to PC link.

-      Windows Software troubleshooting.

-      Firewall/antivirus troubleshooting.

• Understanding of the Support Process, including call logging and SLA monitoring

• Customer orientation, interpersonal and organizational skills

• Good problem solving

• B driving license and with own car

We offer: a fixed-term contract lasting six months for the long-term insertion of the resource

Work site: 10 km from Piacenza

We accept applications only by replying to the announcement, attaching your CV in European format.

Il presente annuncio è rivolto ad entrambi i sessi, ai sensi delle leggi 903/77 e 125/91, e a persone di tutte le età e tutte le nazionalità, ai sensi dei decreti legislativi 215/03 e 216/03.

I candidati ambosessi sono pregati di inviare la propria candidatura all’indirizzo mail: selezione@evoform.it indicando in oggetto il seguente riferimento: HD-P-18.

 


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